Delivery & pickup
Getting the piece to you
Collect it from the studio, or have it delivered anywhere in Metro Manila the day your rental starts.
Store pickup
Unit 4B, Alegria Building, 118 Jupiter Street, Bel-Air, Makati City. Tuesday to Sunday, 10:00 AM – 8:00 PM. Free.
Choose a two-hour slot at checkout:
- 10:00 AM
- 12:00 PM
- 2:00 PM
- 4:00 PM
- 6:00 PM
Bring a valid government ID and your booking QR code. We scan it, photograph the piece with you, and you are on your way in about ten minutes. Try-ons at pickup are welcome — the fitting rooms are yours.
Where we deliver
We currently deliver within Metro Manila (NCR) and selected nearby provinces:
- Metro Manila: Quezon City, Manila, Makati, Taguig, Pasig, Mandaluyong, Marikina, Pasay, San Juan, Muntinlupa, Parañaque, Las Piñas, Caloocan, Malabon, Navotas, Valenzuela, Pateros
- Nearby provinces: Rizal, Bulacan, Cavite, Laguna
Availability depends on the exact location, your rental dates and courier coverage — additional locations may be accommodated subject to courier availability. If your area is not listed, message the studio before placing an order and we will check.
Delivery
₱350 across Metro Manila, and free on rentals over ₱1,500. Delivery, pickup and return shipping costs are the renter’s responsibility, calculated separately from the rental fee unless a promotion states otherwise. The piece arrives on the first day of your rental in your chosen window:
- 9:00 AM – 12:00 NN
- 1:00 PM – 5:00 PM
- 5:00 PM – 8:00 PM
Someone over 18 must be present to receive and sign. Our rider photographs the piece at handover, and the same rider collects it on your return date.
Why delivery needs an extra day
A pickup needs 1 preparation day; a delivery needs 2, because the piece must be packed and dispatched the day before it reaches you. That is why delivery is sometimes unavailable on dates where pickup still works — the calendar is telling you the truth rather than taking a booking we cannot honour.
Outside our coverage area
If we cannot safely deliver to your location, we will offer studio pickup instead — or cancel the booking with a full refund if fulfilment simply is not possible. For provincial rentals we can sometimes ship by courier at cost for longer rentals; message the studio with your address and dates and we will quote it. Provincial rentals carry an extra day of transit at each end.
Failed deliveries
If a delivery fails because of an incorrect address, an unavailable recipient or wrong contact details, additional courier charges for the re-attempt are shouldered by the renter. Please double-check your details at checkout.
Returns
- Pickup rentals — return to the studio by 8:00 PM on the return date.
- Delivery rentals — our rider collects, in the same window you chose for delivery.
- Return shipping fees are the renter’s responsibility, and items must come back through our approved return process — never a courier we did not arrange together.
Coming soon
Same-day and express delivery for Makati, BGC and Ortigas are in testing. If you need a piece urgently, message us — we can sometimes arrange it manually today.