Late returns
Returning on time
A late return is not a small thing here — the next renter's event is already on the calendar behind yours.
The deadline
Every rental is due back by 8:00 PM on the return date shown on your booking. For deliveries, our rider collects on that date within your chosen window; for pickups, you return to the studio during shop hours (Tuesday to Sunday, 10:00 AM – 8:00 PM).
Grace period
Up to 12 hours late — no charge. Life happens; a same-night delay does not cost you anything.
The fee ladder
After the grace period, the late fee is a share of your rental fee, deducted from your security deposit at inspection (and invoiced separately where it exceeds the deposit):
| How late | Fee | On a ₱1,800 rental |
|---|---|---|
| 1 day late | 25% of the rental fee | ₱450 |
| 2 days late | 50% of the rental fee | ₱900 |
| 3 days late | 75% of the rental fee | ₱1,350 |
| 4–7 days late | 100% of the rental fee | ₱1,800 |
| 8–14 days late | 150% of the rental fee | ₱2,700 |
| More than 14 days late | The item may be considered lost — see below | |
Fees are per tier, not per day: a return 3 days late owes 75% once, not three separate charges.
When it displaces another booking
Because every piece has 4 days of turnaround built in, a return that is two or more days late can force us to cancel the next confirmed rental. Where that happens the renter is also liable for that booking’s refund, invoiced separately from the deposit.
Need more time? Extend instead
Request an extension at least 24 hours before your return date on Viber or Messenger. Extensions are subject to availability — if the piece is free, the extra days are charged at the normal rate, which is always cheaper than the late fee.
More than 14 days overdue
The item may be considered lost. The renter may be charged the full replacement value stated on the rental agreement, plus outstanding late fees and applicable collection costs, less the deposit held.